📊Results & analytics
Benefit from a real-time view of your RandomCoffees statistics in one place!
Last updated
Benefit from a real-time view of your RandomCoffees statistics in one place!
Last updated
Access your dashboard by clicking on the second icon, below the "Home" icon.
Members: number of currently active members (eligible to receive the matching emails and participate in the programs) among the total users reached
Participation: average participation rate gathering all the history (from all program's sessions)
Connections created: number of "RandomCoffees" generated (could be by groups of two, three, or four... depending on your programs' settings)
In the "Participation" section, the graph shows the total number of invitations ("users reached") and the total number of participations ("participants") in all programs, over a given period.
This graph represents a cumulative total number of invitations and opt-ins (and not per single user).
Example: if a member is matched 3 times in the same month, we'll count 3 in "participants".
You can change the visualized period:
You can also filter this view by program(s):
This sections shows the statistics for "Running" and "Inactive" programs (with the possibility to view all programs on the same table, or to filter only on "Running" or "Inactive" programs). It does not take into account the statistics of deleted programs.
For each program, you will find high-level metrics:
Total reach
Opt-in rate
Number of RandomCoffee generated
Total Reach shows the number of opt-in messages sent throughout all the sessions of one specific program. This number differs from one session to another as the number of audiences in one session might not be the same as the audience's number in another one. Some people might be deactivated, and new people might be added to participate in the program.
You can export the results in 3 different formats:
Summary report: includes the program name, objective, number of opt-ins, number of sessions, unique opt-ins, number of RandomCoffees, total reach, and opt-in rate.
Detailed report: includes all the audience of the program (one line per member), with email, first name, last name, opt-in or opt-out date, session ID, match date, number of RandomCoffees, category values...
All rows matches: a very complete export detailing all the matches (for investigating issues for example)
For each program, you will find sessions history, metrics (reach, opt-ins, opt-in rate), and the option of downloading specific session data.
By clicking "Download", you will automatically receive the data report in your mailbox.
Who are your most active members? Check the Top Randomers list!
You can also export the full list by clicking on the dedicated button.
✨ Pro tip
Engage your Top Randomers and let them contribute to the success of RandomCoffee within your organization!
Here are some tips to recognize them:
Certificates of Participation: Award certificates to top participants acknowledging their active involvement and contribution.
Employee of the Month: Feature top Randomers as "Employee of the Month" with a special mention.
Company Swag: Provide branded company merchandise, such as T-shirts, mugs, or notebooks, to top participants.
Recognition Ceremony: Host a recognition ceremony where Top Randomers are publicly acknowledged and celebrated.
Newsletter Spotlight: Highlight Top Randomers in the company newsletter with a short profile and their story.
Intranet Feature: Showcase Top Randomers on the company intranet or internal social media platforms.
Exclusive Networking Events: Invite Top Randomers to exclusive networking events with company leaders and other key stakeholders.
By implementing these initiatives, you can effectively motivate members to actively participate in RandomCoffee sessions and foster a culture of engagement and recognition.
